LC Twilio Phone Pricing Structure

Pricing based on the most used Product Categories

1. Phone Numbers

All the phone numbers are charged monthly based on the number types. Below is the list of pricing for different number types available in the US/Canada:

❗local Numbers: $1.00+ / month

Toll-Free Numbers:  $2.00+ / month

For all the other countries, the pricing will also be based on Twilio's pricing.

2. Messaging Service - SMS

The SMS pricing is based on the number of segments a message is comprised of, the pricing in US/Canada is as follows:

Outbound SMS: $0.0083 / segment

Inbound SMS: $0.0079 / segment

This pricing is both for the local and toll-free numbers. For all the other countries, the pricing will also be based on Twilio's pricing.

3. Messaging Service - MMS

The MMS pricing is based on the number of segments a message comprising of, the pricing for US/Canada is as follows: 


Outbound SMS: $ 0.0290 / segment (From local and toll-free numbers)
Inbound SMS: $ 0.0190 / segment (To local numbers, $0.0290 to toll-free numbers)

For all the other countries, the pricing will also be based on Twilio's pricing.

4. Voice Calls

The Voice calls pricing is based on the duration of the call-in minutes, the pricing for the US/Canada is as follows:


Outbound Call: $0.0147 / minute (From local and toll-free numbers)
Inbound Call: $0.0089 / minute (To local numbers, $0.0220 to toll-free numbers)

The voice calls to Alaska and Yukon Territory will not be charged based on the above prices. For all the other countries, the pricing will also be based on Twilio's pricing. Note: The outbound calls have 2 legs so the actual cost of an outbound call will be $0.0170(Outbound call + Client Minutes)

5. Number Validation

All the number validations irrespective of the country are charged at $0.05 / validation.

6. Number Format Lookups

All the number formats look up to support calls are free of cost.

7. Other ChargesFull Width

Below are some additional categories that are also charged at the same price as Twilio:

Client Minutes for Calling

Call Recording

Answering Machine Detection

Conference Calls

Carrier Charges

If the payment option that you select to utilize/ your card on file declines for any reason, continued usage of the Baymax platform will be restricted. Once your debt is resolved and/or your account card information is updated with a valid form of payment that has sufficient funds, you will be granted access to the Baymax platform with full use of the features. Please understand that if the debt on your account is not resolved within 7 days, the account will automatically be canceled. This will mean that we will no longer carry a record with your data, edits, conversation threads, phone numbers, and all other relative information pertaining to your account.

This will be a permanent result, and if you wish to have further utilization, it will result in a new account set-up where you will not regain access to this information because our system will not have access to it either.

Any and all remaining credit balance is non-refundable if your account goes delinquent. Once again, this is the user's responsibility.

The Baymax CRM account provides you with full control, and we are fully transparent about our pay-per use fees, charges, and transactions. All this information is viewable & accessible through your account dashboard.

The current cap is 3,000 SMS Segments per day. However, we do not recommend maxing out your daily limit. If you have concerns and or questions in regard to your daily limit please reach out to support at support@baymaxcrm.com

Please contact us with any questions or concerns regarding our pricing.

A2P Compliant

Under the TCPA, penalties for spam text message violations can range between $500 and $1,500 per violation. Shamis & Gentile, P.A. has successfully litigated many of these actions and directly achieved seven figure settlements for the violations resulting from these spam text messages.

The Telephone Consumer Protection Act (TCPA) (47 USC §227) and other related laws prohibit businesses and individuals from advertising through unsolicited text messages or unwanted phone calls to your cellular phone. The Telephone Consumer Protection Act of 1991 (TCPA) was passed by the United States Congress in 1991 and signed into law by President George H. W. Bush as Public Law 102-243. It amended the Communications Act of 1934. The TCPA is codified as 47 U.S.C. 227. The TCPA restricts telephone solicitations (i.e., telemarketing) and the use of automated telephone equipment.

The TCPA limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages, and fax machines. It also specifies several technical requirements for fax machines, auto dialers, and voice messaging systems—principally with provisions requiring identification and contact information of the entity using the device to be contained in the message.

Meet The Spam Text Lawyers: Shamis & Gentile, P.A.

For more information go to: https://shamisgentile.com/class-actions/spam-text-message

©2023 BAYMAX CRM

Privacy Policy | Terms & Service